FAQ

Just The Facts. 

Where are care instructions located?

View care instructions for your new olive tree here!

Shipping Limitations? 

Unfortunately, we cannot ship to the following states: Alaska, Arizona, California, Hawaii, Idaho, Montana, Nevada, North Dakota, Oregon, Utah, Washington, Wyoming

How can I gift an olive tree to a friend or family member?

To gift a tree, simply enter the recipient's details in the shipping address information when checking out! 

I have a general question/inquiry, who do I email?

Shoot us an email at hello@theolivetreebox.com and a member of our team will be happy to assist!

What is the difference between a black and a green olive? 

To most casual consumers, it would appear that there are two predominant types of olives: black and green. However, all olives begin as green olives and slowly transform to light brown and reddish-purple, before fully ripening and becoming dark black.

Can I eat olives from my new olive tree? 

Olives plucked straight from your tree will be bitter in taste unless you cure or press them in your home. To eat them whole, we recommend curing your olives at home. 

Another way to enjoy your olives is to press them at home like Romans and Greeks did 2,000 years ago to make your very own unfiltered extra virgin olive oil. To do this, simply remove the pits and place the olives into a container that can drain from the bottom. Crush the olives and let the juice sit in place for a couple days. Drain the water from the bottom, the oil will be on top. Since your homemade olive oil is unfiltered, it should be consumed within a couple weeks for the best flavor. 

Are olive trees self-pollinating? 

Yes, our trees will self-pollinate!

Pro-tip: place two different olive tree varietals side by side, and the flowers on the tree will be fertilized faster which tends to allow the tree to produce more olives! Typically, only 1-5% of flowers will turn into an olive. 

Where is my olive tree from?

Your tree was grown in an open field on our farm in Georgia, alongside its 3 million cousins. Up until when it gets to you, your tree has been helping us make delicious olive oil that you can purchase at Fresh Press Farms. Your new tree will be between 3 and 5 years old when you receive it.

How are the trees protected in transit? 

We use FedEx to make sure your tree reaches you between 1 and 3 days after leaving our farm in sunny Georgia, depending upon your location. We ship once a week on Tuesday to ensure no tree spends its weekend alone in a box! We cover the root ball with a plastic bag to retain moisture and box it carefully in a custom made box to protect it from the elements and any bumps and shakes that may happen during its journey to your home.

When will my olive tree ship?

Our olive trees are handpicked by our teammates and properly pruned prior to leaving our farm for their new homes! This process does take a little extra time but it helps us ensure each customer receives a healthy tree ready to be potted or planted. Orders are expected to ship 2-3 weeks from your ordering date.

My tree lost leaves! What is your return and exchange policy?

Your tree may lose some leaves or even all its leaves when it arrives to you, but don’t fret – it’s supposed to look that way! Though your tree is a bit “naked” now, it is gearing up to produce more leaves and growth once it’s safe and sound in its new home. 

If you’re concerned that your tree may be dead, lightly scrape the main trunk of large branches and see if underneath the bark you see some green. If a green color is present, it simply means the tree shed its leaves to protect itself during transit and will reshoot new leaves within a few weeks or months, depending upon the season.

If you see no green color underneath the bark, send us a picture and we will send you a new tree for free! The customer will be responsible for shipping charges. View our entire Return Policy here.